November 19, 2018
Newsmakers

Christopher Swift | Chairman & CEO, The Hartford

Christopher Swift

In addition to serving as chief executive and board chair of The Hartford, Christopher Swift is chair of a campaign to raise $20 million for a new Boys and Girls Club of Hartford facility in the city's South End.

The Hartford, a Fortune 500 property and casualty insurance company, pledged $1 million to that effort. That's important because it represents The Hartford's commitment to the city in which it's based, Swift said, calling corporate-nonprofit partnerships "critical."

Meanwhile, on the insurance front, things are going well, Swift said. Several major storms in recent years have led many to look closer at insuring their property in case a similar disaster hits their area.

In 2019 and beyond, Swift says insurance-related technological innovation as well as community partnerships will be pivotal to The Hartford.

How important is it for executives from large companies like The Hartford to work with nonprofits like Boys & Girls Clubs of Hartford?

It's critical. We want the city of Hartford to thrive, and nonprofits like BGCH are indispensable to achieving that. Our $1 million pledge to the capital campaign brings together our company's long-standing commitment to the city of Hartford and to young people.

We are headquartered in the city, but we believe all corporations that have a presence here have a responsibility to make their communities better.

Have concerns around climate change led customers to shift demand in any way when it comes to things like home insurance and condominium insurance?

Following several major hurricanes in recent years, we have seen greater consumer awareness of the difference between, and need for, homeowner's and flood insurance. We are focused on making sure our customers are prepared and understand the best way to protect their property.

With 2019 almost here, what do you predict will be the biggest issues in the insurance industry next year?

The insurance industry continues to be disrupted by technological innovation. We are always looking at how we can best use data and analytics, enhance our digital solutions for customers and engage insuretech companies to stay on the leading edge of everything from underwriting to the claims experience.

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